General Terms of Service

These Terms of Service ("Terms") govern the products and services created and provided by CuriousCustom LLC, a limited liability company organized under the laws of Illinois ("Company"), to its clients ("Client" or "You"). By using our services, You agree to be bound by these Terms.

 Definitions

"Project" refers to the specific work to be undertaken by the Company as agreed upon with the Client.

"Artwork" encompasses all draft and final designs, graphics, and materials created by the Company as part of the Project.

"Deliverables" include all tangible and intangible outputs of the Project, such as drafts, final Artwork, and documentation.

"Confidential Information" means any proprietary information, technical data, trade secrets, or know-how disclosed in connection with the services.

Scope of Work

The Company will perform services to design and print custom coloring books based on specifications provided by the Client.   This may include, but is not limited to, design and printing services utilizing specified materials. Due to pagination all professionally printed/bound coloring books must have a page number divisible by 4 (8,12,16, etc.). All bound books are printed on high-quality paper.  The interior pages are typically printed on 70lb presentation paper, and color covers are typically printed on a 100lb glossy paper.  Should these materials be unavailable, suitable alternatives will be used.

Payment and Fees

The total cost for services will be agreed upon in advance and provided via digital invoice. Payment is required prior to work starting. One round of minor revisions is included in the initial price and scope; however, additional revisions or complete redesigns will incur further charges. Detailed pricing for revisions and redesigns will be provided if the Client requests more than a single round of revisions.

Project Timelines and Completion Dates

The Company endeavors to complete Projects within the estimated timelines provided; however, specific completion dates cannot be guaranteed. Timelines are subject to change based on factors including, but not limited to, Client responsiveness, revision requests, and external supply chain constraints.

The Company is not liable for any delay or failure to deliver services by a specific date. Clients acknowledges that estimated timelines are provided as a guide only and agree not to hold the Company liable for any delays.

Project Abandonment

A project is considered abandoned if there is no communication from the Client for 90 days. Prior to deeming a project abandoned, the Company will attempt to contact the Client at their last know contact, email and / or phone, as provided by the Client. Abandoned projects may be reactivated within six months for a reinstatement fee.

Dispute Resolution

Disputes shall first be addressed through mediation. If unresolved, arbitration under the American Arbitration Association's rules in the Company's jurisdiction will follow.

Confidentiality

Both parties commit to maintaining the confidentiality of any shared Confidential Information, barring written consent for disclosure.

Liability and Indemnification

The Company's liability under these Terms shall be limited to the total fees paid by the Client for the Project. The Client agrees to indemnify, defend, and hold harmless the Company and its affiliates, officers, agents, employees, and partners from any claim or dispute arising from the Client's use of the Artwork.

Revision and Approval Process

A project timeline starts upon payment and receipt of necessary materials. Delays by the Client or due to unforeseen circumstances may extend this timeline.

Intellectual Property Rights

Final Artwork ownership transfers to the Client upon Project completion. The Company retains rights for promotional use. The Company reserves the right to display the Project in its portfolio, unless the Client expressly requests confidentiality in writing of the specific work. The Client guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork provided for inclusion in the Project are either owned by the Client or that the Client has permission to use them. In the event of any claim of infringement by a third party, the Client agrees to indemnify and hold harmless the Company against all losses, expenses, damages, and costs, including reasonable attorneys' fees.

Warranties and Representations

The Company warrants that its services will be provided in a professional manner consistent with industry standards. The Client represents and warrants that it has all necessary rights and permissions for any materials provided for inclusion in the Project.

Force Majeure

Neither party shall be liable for any failure to perform its obligations where such failure results from any cause beyond the party's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.

Acceptance of Terms

Engagement with the Company's services constitutes acceptance of these Terms.